Privacy Policy

Last updated: 2026-06-01

Welcome to EOUSELIN LAB. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Order details
Payment-related information
Account login information
Device, browser, IP address, and website activity
Marketing preferences
Messages or inquiries you send to us

We do not store your full credit card information. Payments are processed securely by third-party payment providers.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Manage returns, refunds, and after-sales service
Create and manage your account
Improve our website and customer experience
Send marketing emails if you have subscribed
Show relevant ads through platforms such as Meta, Google, TikTok, or similar advertising networks
Prevent fraud, unauthorized access, and security risks
3. Marketing Communications

If you subscribe to our newsletter or give consent, we may send you skincare tips, product updates, offers, and promotional messages.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

Remember your preferences
Keep items in your cart
Analyze website traffic
Improve website performance
Personalize content and advertising
Measure ad performance

You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We may share your information with trusted service providers, including:

Payment processors
Shipping and logistics providers
Email marketing platforms
Website hosting providers
Analytics tools
Advertising platforms
Customer service tools

These providers only receive the information needed to perform their services.

We do not sell your personal information.

6. International Data Transfers

Because we operate online and may work with international service providers, your information may be transferred, stored, or processed outside your country of residence.

We take reasonable steps to ensure your data is protected in accordance with applicable privacy laws.

7. Data Retention

We keep your personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal, tax, and accounting obligations
Prevent fraud
Resolve disputes

When your information is no longer needed, we will delete or anonymize it where possible.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw marketing consent
Object to certain processing
Request a copy of your data
Restrict how your data is used

To exercise these rights, please contact us at:

Email: [Your Support Email]

9. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system is 100% secure.

10. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children under the legal age in their country or region.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

EOUSELIN LAB
Email: [Your Support Email]
Website:https://eouselinlab.com/